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IT that thinks like a partner · London & Home Counties law firms

The IT firm you'd actually want
at the partners' table.

Fee-earners stop losing afternoons to IT problems, and partners stop hearing about them for the first time in a meeting. Whoever runs your operations gets a straight answer when a client asks how you look after their data.

Let's get to know each other →Do the IT Health Check →020 7770 6120

A 10-minute call. If we're well-matched, we'll come to your office for a proper conversation.

What it looks like

One firm.
Two Tuesdays, ninety days apart.

Ludworth Vane isn't a real client. It's the shape of a firm we've been called into more than once, either side of one decision.

Without usWith us
4:47pm, Tuesday
Without us

Ludworth Vane is a thirty-lawyer firm in the City. A senior associate is mid trial-bundle when the matter-management system hangs — not crashed, just slow enough that nobody quite calls it a crisis. The IT provider, contracted on tickets, is “looking into it”. She gets the bundle out at nine.

With us

The server behind the matter-management system was right-sized in week three, so the bundle opens. She doesn’t call anyone, and that’s the whole point.

The following month
Without us

It happens twice more. A ticket is opened each time, and closed each time — three incidents on three days, never joined up into one underpowered server. Nobody has done anything wrong. Nobody is looking at the whole thing either.

With us

Nothing happens.

The next partners’ meeting
Without us

A panel client asks for evidence of Cyber Essentials Plus. The renewal lapsed in March and nobody flagged it. The COO is fielding “did anyone deal with this?” emails. IT reaches the agenda as a problem to discuss — not a function being run.

With us

Cyber Essentials Plus was renewed three weeks early, because it came up in the quarterly review while there was still time to do something about it. The managing partner takes the summary straight into the committee meeting. The COO already knew what was in it. IT isn’t on the agenda. It’s on the calendar.

Why Techsperience

Most IT firms stop at fixing things.

Since 1999 we've been running technology for boutique professional firms — starting with the UK's first long/short hedge fund. 27 years later, the principle is the same: a senior partner's time shouldn't be eaten by computer problems, and the firm running the technology should be involved long before something breaks.

That's the difference we bring.

What you get

What changes when we run your technology.

01

Fee-earner time, protected.

A helpdesk your lawyers will actually phone. Whoever picks up owns the problem until it's gone. Nobody loses a billable Friday afternoon to a printer dispute or a Word document that has decided to renumber everything.

02

Someone's thinking three months ahead.

You stop discovering problems at the worst time. Every quarter we score your environment against more than 150 standards, and you see the same score we do. What needs doing goes on the firm's agenda, not into a ticket queue nobody reads.

03

Audit-ready by default.

Cyber Essentials, SRA expectations and an ISO 27001 path are built into how we run your technology from the start — not quoted for separately the week a panel client asks you for evidence.

How we work

Four layers,
on every client we look after.

LAYER 01

Daily operations.

Tickets answered fast and owned end-to-end. The mailbox, the laptop, the printer, all working quietly enough that nobody brings up IT in Monday's partner meeting. It isn't interesting work, and it doesn't need to be.

LAYER 02

Technology alignment.

No quiet drift between annual reviews. We're checking your environment against our standards continuously, so most problems reach you while they're still small and dull, rather than in the middle of a billing week.

LAYER 03

vCIO partnership.

Budget, roadmap, risk — on one page, every quarter. The IT conversation happens with the people making the firm's other decisions, on a calendar slot a partner actually keeps.

LAYER 04

Forward projects.

The roadmap has to actually happen. AI tooling, compliance programmes, a practice-management move, the systems your fee-earners keep asking for — done by the people who already know your environment, and quoted per project rather than bundled into the monthly fee.

See the full service stack →

Where we work

Close enough to be
at your office when it matters.

We work with firms across London and the Home Counties — Surrey, Kent, Essex, Hertfordshire, Berkshire and Buckinghamshire. National managed-IT firms can't credibly promise to be in your reception by lunchtime. We can. That's why we drew the line where we did.

LondonSurreyKentEssexHertfordshireBerkshireBuckinghamshire

Why us, not just any MSP

We don't only run law firms' IT.
We live in the legal industry.

We build our own matter-management software for small firms — Clearmatter. We publish a free operations field manual for the people running small law firms — Operate Legal. Between us we've sat in on more intake calls, billing conversations, and SRA audit prep meetings than is healthy.

When we tell a managing partner that something will or won't work for their firm, we're not guessing. We're telling them what we've already watched happen.

Pricing

Pricing you can plan around.

Per user, per month — between £100 and £150 depending on complexity. Headline figures on the page, with the factors that move a firm within the range explained.

See pricing →
20-person firm£2,000 – £3,000 /mo
50-person firm£5,000 – £7,500 /mo
100-person firm£10,000 – £15,000 /mo
The next step

Let's get to know each other.

The IT firm you work with for the next decade isn't a vendor you buy. They're a partner you choose — and we'd like to be chosen on substance.

Book the 10-minute call →020 7770 6120

A 10-minute call. If we're well-matched, we'll come to your office for a proper conversation.